FAQs

In most cases, our planning services are completely free! We’re paid by the travel suppliers after you book, so you get expert guidance without added cost. Some custom itinerary planning may involve a small fee, which we’ll always discuss upfront.

We take the stress off your plate—handling all the research, bookings, and details—while giving you personalized tips and support. We also monitor for price drops, help with changes, and offer real, human advice every step of the way.

We handle the research, planning, and booking so you don’t have to. From choosing the perfect destination to building your itinerary and managing logistics, we take the stress out of vacation planning.

That’s totally okay! We’ll walk you through everything step by step. Think of us as your personal vacation planning partner—here to make this the easiest trip you’ve ever planned.

Absolutely! Whether you’ve done all the research or have no idea where to start, we’ll take it from there and make sure your trip is smooth and well-organized.

No. McCane Travel Co operates independently, which means we hand-pick our travel partners and recommendations based on what’s best for your family—not what someone tells us to sell. It’s all about finding the right fit for you and your family.

We specialize in family travel and truly care about your experience from start to finish. We’re independent, which allows us to be flexible and personalized in our approach—focusing solely on your needs, not sales quotas or cookie-cutter packages.

Just reach out to us on our contact page and we’ll schedule a free consultation to learn more about your dream trip and how we can make it happen!

Not necessarily! If you prefer to book certain elements on your own (like flights), that’s totally fine—we’ll work with you to fill in the gaps and make sure everything fits together.

Families are our specialty, but we also love helping couples, honeymooners, and friend groups plan unforgettable trips. If you love well-planned travel, you’re in the right place!

Yes! As parents and travelers ourselves, we understand the joys (and the chaos!) that come with family trips. We know what matters to traveling families—whether it’s stroller access, nap-friendly schedules, picky eaters, or kid-approved fun—and we plan every detail with your family in mind.

Absolutely. We’re happy to help navigate accessibility, allergy-friendly dining, and special accommodations with resorts, cruises, or parks. Just let us know your family’s needs—we’ll make sure everyone is comfortable and included.

Yes! Whether you’re planning a vacation with grandparents, aunts, uncles, or extended family, we’ll design an itinerary that keeps everyone happy and stress-free.

Every age has its perks! We’ll help you pick destinations and resorts suited to your kids’ ages and interests—from toddler-friendly pools to teen-approved excursions.

Nope! While we love theme parks, we also plan all-inclusive resorts, cruises, national park visits, and international adventures that are perfect for families.

Absolutely. We’ll ask questions about your interests, travel style, and budget to recommend destinations your whole crew will love.

We can provide custom packing checklists for your trip, so you’ll be fully prepped (and less stressed) before departure.

While most packages don’t include airfare, we can certainly book your airfare or offer advice to sync your itinerary smoothly.

Yes! We’ll guide you on what you need for international travel, including passports for minors and any additional paperwork or visas.

Absolutely. Many resorts and cruises offer supervised kids’ activities, so parents can get a little downtime too. We’ll help you find the best fit for your family.

Of course! We create well-balanced itineraries so the whole family gets to do something they enjoy.

The earlier the better! We recommend starting 6-12 months in advance, especially for holidays and peak seasons.

Yes! We’ll guide you through the Genie+ system, help you make park reservations, and assist with dining recommendations and booking so you can focus on the fun.

We’re constantly working on staying up-to-date with training specific to our major travel suppliers, and we stay current with the latest travel tools, insider tips, and destination news. You can trust that we’re dedicated to making your trip magical, smooth, and stress-free—because we’re families who travel too!

Yes! We’ll help you compare the parks, travel logistics, and what each destination offers to find the best fit for your family’s interests, travel style, and budget.

We sure do! Whether you’re dreaming of Paris, Tokyo, or a Disney Cruise, we can help plan every detail—including flights, hotels, and park tickets.

Definitely! We’ll help you understand when dining reservations open and can recommend and book the best restaurants for your family—including popular character dining experiences.

Genie+ is Disney’s skip-the-line service. We’ll walk you through how it works, whether it’s worth it for your trip, and how to use it effectively so you spend less time in lines and more time making memories.

Yes! We help you get fully set up on My Disney Experience (Disney) or the Universal app and teach you how to use them like a pro. These tools are keey for mobile ordering, wait times, and more.

Absolutely. We’ll guide you through all the terminology and help you decide what’s right for your trip—and make sure it’s all ready to go before you leave.

A typical Universal package includes your hotel, park tickets, and early park admission. We can also help you add transportation, express passes, ad dining options to create a custom experience.

Yes! Many vacation packages allow for a deposit up front with the remainder due closer to your travel date. We’ll help you take advantage of payment flexibility whenever possible.

We specialize in family travel—including Disney parks around the globe, Universal Studios, cruises, all-inclusive resorts, and custom international itineraries. If you’re traveling with kids (or just want a smooth, fun trip), we’ve got you covered!

We can include airfare as part of a package with many resorts, cruises, or theme park vacations. For custom or international trips, we’re happy to assist with recommendations or booking support as part of the planning process.

Yes! We always recommend travel insurance for peace of mind, and we can help you find a policy that fits your trip and your family’s needs.

The earlier, the better! Once you have booked your trip with us, we make sure everything is booked well in advance to ensure availability, but we keep an eye on prices to ensure you’re getting the best deal!

Life happens! We’ll help you navigate cancellations, changes, and insurance options to protect your investment. Policies vary by supplier, but we’ll be your advocate every step of the way.

Yes! If anything goes wrong—or if you just have a question—we’re here for you before, during, and after your vacation.

Yes! We love crafting custom international itineraries, whether you’re exploring Europe, relaxing on a tropical island, or taking your kids abroad for the first time. We’ll help with everything from logistics to kid-friendly tips.

Definitely! We work with major cruise lines like Royal Caribbean, Celebrity, and more. Whether you’re sailing the Caribbean, Alaska, or Europe, we’ll help you choose the right itinerary, ship, and cabin.

Absolutely. We work with trusted all-inclusive resorts around the world—perfect for families looking for a hassle-free getaway with everything included.

Yes! From Extended families, to friends, to bachelor/bachelorette parties, to golf trips—we’ll help coordinate the details so everyone can focus on the fun.

We can help you book flights or provide guidance on the best options, depending on your preferences. We also help arrange ground transportation, rental cars, and airport transfers.